WizGo Support Center
Welcome to the WizGo Support Center, your one-stop destination for all your questions, concerns, and assistance needs. We are here to ensure your experience with the WizGo app is as smooth and enjoyable as possible.
How Can We Assist You?
1. Contact Our Support Team
Our dedicated support team is available to assist you with any app-related issues or concerns. You can reach us through Email: support@wizgo.org
2. Data Privacy and Security
Your data privacy and security are our top priorities. Learn more about how we handle your data in our Privacy Policy.
Get Involved
At WizGo, we value your feedback and engagement. Here's how you can get involved:
1. User Feedback
Help us improve the WizGo app by sharing your feedback and suggestions. We're continuously working to enhance your experience, and your input is invaluable.
2. Report Issues
If you encounter any issues while using the app or spot something that needs attention, please report it through the app's reporting feature. We take your reports seriously and use them to make WizGo better for everyone.
3. Participate in Surveys
Occasionally, we conduct surveys to gather insights from our users. Your participation helps us shape the future of WizGo and make it even more user-friendly.
Your Rights
As a user, you have rights related to your data and how it's used. For more information about your rights and how to exercise them, please refer to our Data Rights page.
Additional Resources
Explore these additional resources to stay updated and informed:
Data Rights: Learn about your rights concerning data protection and privacy.
Privacy Policy: Dive into the details of how we handle your data.
Contact Us
If you have any questions, concerns, or suggestions, please don't hesitate to reach out to our support team. We're here to assist you in any way we can.
Thank you for choosing WizGo. We look forward to making your public transport journeys safer and more enjoyable!
Let's stay connected
Since 2019, we have been marketing this digital solution and sharing our knowledge in consultations to create a transport system of trust. We are proudly a part of the IMPACTS Projects Group in collaboration with EIT Urban Mobility, Nexus Institute, and the Technical University of Berlin. Reach out and follow us to continue the dialogue of making sustainable urban mobility a reality.
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